Sheraton Miyako Hotel Osaka

The room and the hotel were decorated in a sophisticated, calm style. There were local restaurants, cafes and supermarkets close by which was handy as we didn't have to walk far while it was quite cold over the new year period.

The hotel was beautifully decorated and had really nice rooms (even if they were a bit small for Sheraton standards). Our highlight was the trainee Nanami, working at the reception!!! She was extremely friendly and made us feel more than welcome and cared for. I also had a piece of luggage which was transferred to the hotel due to it landing on another flight and the staff took care of everything and wrote me a mail once the luggage arrived safely at the hotel, making me feel relaxed and stopping my anxiety. Nanami your perfect! <3

Location is in close proximity to major attractions but not too close to tourist traps and crowd. The stores adjacent to the hotel provide alternatives for quick snack and light groceries.

The room, facilities, cleanliness and water quality are exceptional, very good.

Perfect location, next to shopping mall and basement food court. Very friendly staff and great service. Our flight got cancelled, the staffs are so supportive and helpful for booking another flight and extra night staying.