The room and the hotel were decorated in a sophisticated, calm style. There were local restaurants, cafes and supermarkets close by which was handy as we didn't have to walk far while it was quite cold over the new year period.
Alison
2023년 1월
The location is excellent. 2 subway stations- tanimachi 9 chome and osaka-uehomachi just near to hotel and can reached under shelter or underpass. Lots of eateries and supermarkets as well as convenience stores around. Hotel cleanliness was good. Got the no daily cleaning rate but hskp will still clean the room after 3 days and it was a good rate and option for me as i usually dont need daily cleaning. Staff are nice too and automatically pulled out my luggages that i had sent over from nagoya, to me, when i check in even before i asked. Airport lomousine just at hotel's doorstep and ticket can be easily purchased at boarding point.
Peck
2024년 1월
The hotel was beautifully decorated and had really nice rooms (even if they were a bit small for Sheraton standards). Our highlight was the trainee Nanami, working at the reception!!! She was extremely friendly and made us feel more than welcome and cared for. I also had a piece of luggage which was transferred to the hotel due to it landing on another flight and the staff took care of everything and wrote me a mail once the luggage arrived safely at the hotel, making me feel relaxed and stopping my anxiety. Nanami your perfect! <3
Michaela
2023년 12월
Great facility, enjoy the remote control Wc!
Jeffrey
2022년 11월
Location is in close proximity to major attractions but not too close to tourist traps and crowd. The stores adjacent to the hotel provide alternatives for quick snack and light groceries.
Ronaldo
2023년 4월
For 5 star hotel is just ok, breakfast was ok (specially for Japanese standards),stuff really helpful. Exchange machine in the hotel !!!
Bart
2023년 4월
The room, facilities, cleanliness and water quality are exceptional, very good.
Markim
2023년 8월
Morning breakfast was good. located very close to public transport and grocery store.
Megan
2023년 6월
Perfect location, next to shopping mall and basement food court. Very friendly staff and great service. Our flight got cancelled, the staffs are so supportive and helpful for booking another flight and extra night staying.
Cannas
2024년 1월
Clean, extremely comfortable beds. Lovely staff. Excellent breakfast and they actually catered for gluten free ( rolls, cornflakes etc)
Karen
2023년 11월